Terms of Service

Last updated: December 2024

1. Introduction and Acceptance

Welcome to Vitality & Glow Premium. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using any part of our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our services. Your continued use of our website following any changes indicates your acceptance of the updated Terms. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Vitality & Glow Premium is committed to providing you with the highest quality wellness and beauty products. These Terms ensure a transparent and secure relationship between you and our company, establishing clear guidelines for using our services, purchasing products, and engaging with our community.


2. User Obligations and Conduct

2.1 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

2.2 Prohibited Uses

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include, but are not limited to:

  • Violating any local, state, national, or international laws or regulations
  • Transmitting, or procuring the sending of, any advertising or promotional material without our prior written consent
  • Impersonating or attempting to impersonate Vitality & Glow Premium, employees, or other users
  • Using any automated system to access our services
  • Interfering with or disrupting the servers or networks connected to our services

2.3 Age Requirements

You must be at least 18 years old to create an account and use our services. If you are between 13 and 18 years old, you may use our services only with the involvement and consent of a parent or guardian.


3. Service Availability and Modifications

3.1 Service Availability

We strive to maintain continuous service availability, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control, including but not limited to internet connectivity issues, server problems, or force majeure events.

3.2 Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. This includes adding or removing features, changing functionality, or discontinuing specific products or services. We will make reasonable efforts to provide advance notice of significant changes that may affect your user experience.

3.3 Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by Vitality & Glow Premium. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any such content, goods, or services.


4. User Accounts and Security

4.1 Account Creation

To access certain features of our services, you may be required to create an account. You must provide accurate, current, and complete information during registration and maintain the accuracy of this information. You are responsible for safeguarding your account password and for all activities that occur under your account.

4.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We recommend using a strong, unique password and enabling two-factor authentication when available. We will not be liable for any losses arising from your failure to maintain the confidentiality of your account credentials.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice. Upon termination, your right to use our services will cease immediately, and we may delete your account information and content. You may also terminate your account at any time by contacting our customer support team.

4.4 Data Retention

We will retain your account information and personal data for as long as your account is active and for a reasonable period afterward as required by law or for legitimate business purposes. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.


5. Intellectual Property Rights

5.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Vitality & Glow Premium or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our prior written consent.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes. This license does not include any resale or commercial use of our services or their contents, any collection and use of product listings or descriptions, or any derivative use of our services.

5.3 User-Generated Content

By submitting content to our services (including reviews, comments, photos, or other materials), you grant Vitality & Glow Premium a worldwide, royalty-free, sub-licensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such content. You retain all rights to your content, but acknowledge that we may use it in accordance with this license.

5.4 Trademarks

The Vitality & Glow Premium name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Vitality & Glow Premium. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our services are the trademarks of their respective owners.


6. Limitation of Liability

6.1 Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. Vitality & Glow Premium makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of dealing. We do not warrant that our services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

6.2 Limitation of Damages

To the fullest extent permitted by law, Vitality & Glow Premium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services, any conduct or content of any third party on our services, or any content obtained from our services.

6.3 Maximum Liability

In no event shall Vitality & Glow Premium's total liability to you for all damages, losses, and causes of action arising out of or relating to our services or these Terms exceed the amount you have paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

6.4 Product Information

While we strive to provide accurate product information, we do not warrant that product descriptions, colors, or other content is accurate, complete, reliable, current, or error-free. All products should be used in accordance with their intended purpose and with appropriate care. Please consult with healthcare professionals before using any wellness or beauty products.


7. Privacy and Data Protection

7.1 Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

7.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7.3 Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.

7.4 International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.


8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Czech Republic, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Czech Republic.

8.2 Dispute Resolution

Before filing any legal proceeding, the parties agree to attempt to resolve disputes through good faith negotiation. If direct negotiation fails, disputes will be resolved through binding arbitration in accordance with the rules of the relevant arbitration institution in Czech Republic.

8.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only. Class actions, class arbitrations, and representative actions are prohibited under these Terms.


9. Miscellaneous Provisions

9.1 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. The failure of Vitality & Glow Premium to enforce any right or provision of these Terms will not be considered a waiver of those rights.

9.2 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our services, constitute the entire agreement between you and Vitality & Glow Premium regarding our services and supersede all prior agreements and understandings.

9.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, without restriction, to any person or entity.

9.4 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of war, terrorism, riots, civil disorders, rebellions, or other causes beyond our reasonable control.


10. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below:

Vitality & Glow Premium

Address:
T. G. Masaryka 155
272 01 Kladno
Czech Republic

Phone:
+420 312 01 33 13

Email:
[email protected]

Business Hours

Monday - Friday: 9:00 - 18:00

Saturday: 10:00 - 16:00

Sunday: Closed


Updates to Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

Your continued use of our services after any changes indicates your acceptance of the updated Terms. If you do not agree to the changes, please discontinue use of our services.